I asked them for something pretty easy, level 40 human rogue.
He sent me some info:
Your total for this order will be $130.99
If you would like to continue ordering this Toon send back your approval and then I will send you an invoice though our verified Paypal business account, after that is paid we'll begin on your Toon, and it should only take around 18 days.
About 20 days later, I hadn't heard from him, so I tried to get ahold of him. He didn't answer me. After a week of sending emails to his email address, I finally tried his online form again. This didn't help me get ahold of him either. I finally went to Paypal to file a dispute. I just got word back from them today.
After careful review, we have concluded our investigation of the BuyerNow, this tells me that they aren't answering them either. I would stay away from them at all costs.
Complaint described below.
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